Sustainability

At Swissôtel Living Jakarta Mega Kuningan is the first Swissôtel Living property in Asia, embracing sustainability, vitality, and the brand promise to “Live it Well” combines modern serviced living with wellness-focused hospitality, offering guests a balanced lifestyle experience in the heart of Jakarta’s premier business and lifestyle district.

Swissôtel Living Jakarta Mega Kuningan is committed to integrating sustainability principles into daily operations, guest experiences, employee engagement, and community relations through responsible environmental, sociocultural, quality, health, and safety practices.

Our Vision and Mission

Vision

To enhance the quality of life for every guest by providing balanced, sustainable, and wellbeing-focused hospitality experience.

Purposes

Providing our guest with peace of mind and a comfortable environment that enable them to explore the world while experience the true rewards of life, wellness, and meaningful living.

Ambition

To be recognized as a leading hospitality destination that promotes wellbeing, sustainability, quality living, and responsible hospitality practices.

Brand Promise

Delivering “Quality of Life” through vitality, wellness, comfort, and sustainable living experience.

Our Vision

We are committed to integrating sustainability, wellbeing, and responsible hospitality into our daily operations and guest experiences. Guided by our believe of us as citizen of the world, we believe that true wellbeing should create positive value not only to our guests, but for our employee, local communities, and future generation.

Our Mission

Providing guests with a welcoming environment that allows them to disconnect from daily grinds and enjoy meaningful lifestyle experience.
Delivering attentive, reliable, and efficient service while building sincere relationships with guests through professional hospitality practices.
Reflecting Swiss-inspired values of quality, precision, cleanliness, reliability, wellness, and thoughtful hospitality in both service standards and operational practices.
Creating warmth, high-quality, and comfortable living spaces that support rest, relaxation, and long-stay wellbeing.
Promoting healthy mind and body wellbeing through wellness facilities, healthy lifestyle experiences, and sustainable hospitality practices.

Sustainability Management Plan

Our Sustainablity Management Plan is aligned with the standards of Green Globe Certification, which emphasized long-term sustainability in environmental, social and cultural aspects, integrated into the quality, comfort, safety, and wellbeing of our guest and employees.

Guided by the Swissotel Brand philosophy of “Quality of Life” we are committed to creating balanced and sustainable hospitality experience through responsible operational practices, wellness-oriented services, and meaningful community engagement. As “Citizen of the World.” We believe that sustainability should create positive value not only for our guest, but also for our employee, stakeholders, local communities, and future generations.

Meet Our Sustainability Team Member

Sustainability Programs

Sustainability Programs	Targets	Tools
Waste Reduction Program	5%	GAIA 2.0
Organic Reduction Program	10%	GAIA 2.0
Energy Reduction Program	3%	GAIA 2.0
Water Reduction Program	3%	GAIA 2.0
Hazard Analysis Critical Control Point (HACCP)	80%	EHC
Guest Satisfaction Survey Score	92%	Trust You
Employee Engagement Survey	90	EES
Fire Safety Drills	Bi-Annual	ERT
Disaster Emergency Drills	Annual	ERT
Medical Emergency Drills	Bi-Annual	ERT
CSR Program	2/year	P&C
Luxury Quality Assurance	80%	LQA
Sustainability Training	All Heartist	P&C

Learn More!

Sustainability in Focus

A visual glimpse into our ongoing commitment to responsible hospitality, mindful operations, and sustainable living at Swissôtel Living Jakarta Mega Kuningan.

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